Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Guarantee

  • Our tech support team is working day–and–night to take care of all your assistance demands. Each ticket you submit to us shall be replied to within less than 60 minutes. If your problem calls for assistance from one of our administrators, we’ll forward the ticket to the technician in charge and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Professional Customer Assistance Service

  • We are working for you night and day to offer information and technical support and also to aid you with any problem that you could encounter while you are taking care of your virtual server. We will aid you with all pre–configured software packages, plus your OS, server administration panel (in accordance with the VPS type) and the Control Panel produced solely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is included 100% free with the virtual server, you can discover an information–rich Help section, that includes everything you should have knowledge of when managing your sites and software. We have integrated a wide array of how–to articles and reviews and video guides that illustrate the basic website management responsibilities in an easy to comprehend manner.